Point of Sale
PayPal made its first Point of Sale integration with Home Depot in the 3rd Quarter of 2011. In November, I assembled a small talented design team to create integration best practices and facilitate future merchant integrations.
Role
Assembled Point of Sale integration design team
Design Lead, direction and decisions
Challenge
Create best practices and build a design team to facilitate merchant integrations.
Learning the Ecosystem
Understand the Range of Devices
Mapping Duplicate Functions
Mapping the Flow
PayPal as a Component of the Merchant Experience
Integration of PayPal into the Merchant Experience
The PayPal Experience
Make it Easy for the Merchants to Integrate
Outcomes
Within four months, the design team was complete, best practices documented, and our first several integrations underway. As of 2012, PayPal has been integrated into 20 prominent merchants' Point of Sale experiences. This is PayPal's largest revenue generator for in-store payments and is still one of my favorite payment solutions.